The operations performance objectives in a broad sense are trying to satisfy the above stakeholders, and can influence the decision-making on all operations. However, a more strictly defined set of objectives is generally applied at an operational level, which can be applied to all types of operations, including the car radio suppliers. Below is an introduction of the five basic operations performance objectives.
For a manager of an auto radio supplier, his decision on an operational level focuses on the final contribution to competitive edges.
1. The quality objective.
To deliver a quality advantage is the first objective. A car audio supplier aims at avoiding making mistakes and trying to satisfy its customers by offering error-free products and services. Of course, the goods and services are supposed to be fit for the customers’ purposes.
2. The speed objective.
To achieve a speed advantage, a car stereo manufacture is supposed to increase the availability of goods and services, which is normally done by minimizing the time from ordering to finishing of the goods and services.
3. The dependability objective.
The dependability advantage requires a car radio supplier to do the things on time. This will help keep the delivery promise to the customers and satisfy the needs.
4. The flexibility objective.
To provide the flexibility advantage to customers is also important. An auto radio manufacturer is supposed to be able to adopt different activities to meet the unexpected requirements of the customers, or even provide the individual treatment.
5. The cost objective.
The cost advantage is also important to the customers. Customers will only have a second purchase of the car audio products if they are produced at lower cost. The supplier must provide an acceptable price of the product appropriately for the market